Shipping Policy
At Vera Underwear, we’re committed to ensuring your order arrives quickly and smoothly. We deliver across the UK and USA, providing you with a seamless shopping experience.
Delivery Timeframes
Our delivery process is simple and straightforward, with two main steps:
Processing Time (24-48 hours):
We take this time to confirm your order, check the quality, and carefully package your items.
Delivery Time (Approximately 4-8 Business Days):
Once your order leaves our international shipping centre, it typically takes 4-8 business days to reach your doorstep.
Please note that delivery times may vary during busy periods like Black Friday or holiday seasons. We’ll always do our best to get your order to you as quickly as possible.
Shipping Costs
We’re pleased to offer FREE Standard Shipping on all orders, which includes tracking and insured delivery for your peace of mind. You can track your order in real time on our tracking page.
Order Modifications and Cancellations
Once an order is placed, we start processing it immediately, so we’re unable to make changes or cancel it. If something doesn’t fit, don’t worry—you can always return or exchange it!
Additional Information
We ship all orders with our trusted courier partners. Any applicable customs taxes or fees will be the responsibility of the customer, so please check your local regulations.
You’ll receive an email with tracking information once your package has been dispatched, so you can stay updated on its journey. If you have any questions, feel free to reach out to us at support@vera-underwear.com.
We’re always here to help! If you have any other questions or concerns, don’t hesitate to get in touch.